Zune Screen Cracks

Here’s an important tip for Microsoft Zune owners: don’t let your Zune charge overnight!

According to Engadget, Microsoft’s customer support center has received a flood of angry phone calls from Zune owners. For some reason if you let your Zune change for an extended period of time the screen will crack. A recent post on Mac Daily News conjectures that the issue is with the lithium ion battery located directly behind the Zune’s screen. When the battery gets too hot it expands and cracks the screen.


You’d think that Microsoft would consider this issue a major design flaw and offer to replace the cracked screens. So far there hasn’t been an official statement from Microsoft yet and unfortunately cracked screens are not currently covered under the Zune’s warranty. So where does that leave Zune owners with busted screens? They can either wait for Microsoft to address this issue or pull out their wallet and have a 3rd party like iPodMods repair their cracked Zune screen.

With all the screen scratching and battery life complaints about the iPod, it’s nice to see the Zune having a little trouble too.

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5 thoughts on “Zune Screen Cracks

  1. That information is a simple HOAX, the battery has enough room and cannot the display. That must be some dis-information from dumb “iPod-lovers”.

  2. It is not a hoax, because it happened to my son! The inner screen cracked after only one month. I don’t know if it is the battery or what, but now it is useless. I am not biased either way, because I don’t use these types of devices. Three of my family own iPods and my son was excited to get the Zune. He took very good care of it; was not dropped and doesn’t have a scratch on it. We’ve had it round and round with Microsoft, who will not repair or replace. We are not the only ones having this problem; check other sites.

  3. I am a Zune love, and I do have to say that this “Hoax” is infact true. I am having to find a screen right now.

  4. I am a Zune lover, and I do have to say that this “Hoax” is infact true. I am having to find a screen right now.

  5. Definitely not a hoax. My Zune cracked its screen today, and it is only one week old. I’m trying to find a way to get a replacement but… chances are I’ll be out of luck…

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